# 安装 customer-research

- 类型: Skill 技能
- 说明: 围绕客户问题进行多来源调研与溯源，快速整理背景并支持准确回复。
- 仓库: https://github.com/anthropics/knowledge-work-plugins
- ⚠ 安全: 该技能材料显示其为开源的纯提示词型 research workflow，本身未声明需要密钥、远程端点或本地执行能力，整体风险较低。需注意其设计目标是跨多数据源检索与综合，实际接入的连接器可能带来组织数据访问与外发面的常规风险。

## 方式一 · 一键代装（复制提示词让 AI 代劳）

### Claude Code
```
请帮我安装 askskill 上的 "customer-research" 技能：
1. 下载 https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/customer-support/skills/customer-research/SKILL.md
2. 保存为 ~/.claude/skills/customer-research/SKILL.md
3. 装好后重载技能，告诉我可以用了
```

### Codex
```
请帮我安装 askskill 上的 "customer-research" 技能：
1. 下载 https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/customer-support/skills/customer-research/SKILL.md
2. 保存为 ~/.codex/skills/customer-research/SKILL.md
3. 装好后重载技能，告诉我可以用了
```

### Cursor
```
请帮我安装 askskill 上的 "customer-research" 技能：
1. 下载 https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/customer-support/skills/customer-research/SKILL.md
2. 保存为 ~/.cursor/skills/customer-research/SKILL.md
3. 装好后重载技能，告诉我可以用了
```

## 方式二 · 命令行安装（原生命令与配置）

### Claude Code
```bash
mkdir -p '~/.claude/skills/customer-research' && curl -fsSL 'https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/customer-support/skills/customer-research/SKILL.md' -o '~/.claude/skills/customer-research/SKILL.md'
```

### Codex
```bash
mkdir -p '~/.codex/skills/customer-research' && curl -fsSL 'https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/customer-support/skills/customer-research/SKILL.md' -o '~/.codex/skills/customer-research/SKILL.md'
```

### Cursor
```bash
mkdir -p '~/.cursor/skills/customer-research' && curl -fsSL 'https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/customer-support/skills/customer-research/SKILL.md' -o '~/.cursor/skills/customer-research/SKILL.md'
```