NowAIKit

Connect to my ServiceNow instance and create a high-priority incident titled “Production API error rate spike,” describe the anomaly from the last 30 minutes, and assign it to the platform operations group; if a similar ticket already exists, add a comment and update its priority instead.

Returns the created or updated incident ID, status, assignment result, and action summary.

Find configuration items related to the payment service in ServiceNow, retrieve change records and linked incidents from the last 7 days, organize them into a table, and highlight high-risk changes that may have caused this week’s outage.

Outputs a summary table of configuration items, changes, and incidents, plus an analysis of high-risk changes.

Using our current ServiceNow instance, design an automation flow so that when a new hire request is approved, required tasks are created automatically, equipment requests are assigned, and implementation steps or script suggestions are generated.

Provides an actionable workflow design, the modules and fields involved, and script or configuration recommendations.