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Enable AI assistants to search, create, and manage OTOBO ITSM tickets.
Copy the install command and let the AI configure it · recommended for beginners
No copy-paste install info for "mcp-otobo" yet — see the docs or source repo.
Connect to OTOBO and find tickets assigned to the network operations group that are not closed. Return ticket number, title, owner, priority, and last update time, sorted by priority.
A sorted list of open matching tickets for quick review and follow-up.
Create a new incident ticket in OTOBO titled "Production login issue" for customer [email protected] with high priority. Note that users could not log in after 09:20 and assign it to the application support queue.
A newly created ticket with its number, queue, priority, and a creation summary.
Update ticket #20240518-17 in OTOBO: add an internal note saying "Authentication service restarted; monitoring login recovery" and change the status to "in progress."
Confirmation that the ticket was updated, including the new status and added note.
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