Access support service systems to manage tickets and streamline issue resolution.
Copy the install command and let the AI configure it · recommended for beginners
Please install the "Support Service Management Mcp" MCP server from askskill: Run: claude mcp add --transport http 'io-github-varvararatta-support-service-management-mcp' 'https://support-service-management-mcp.mcpize.run/mcp'
Please check ticket #SR-10245 for its current status, assignee, priority, and the latest three updates, then summarize them clearly.
A concise summary of the ticket’s key details and latest progress for quick review.
List all high-priority support tickets that remain unresolved this week, group them by assignee, and highlight those with the highest overdue risk.
A grouped list of unresolved high-priority tickets with clear follow-up priorities.
Using support ticket data from the last 30 days, generate a service management report including ticket volume trends, average response time, resolution rate, and main issue categories.
A structured service report summarizing key metrics and major issue patterns for team review.
Monitor Prozorro tenders to search, track, and analyze procurement updates.
Access and organize environment and nature information for research and analysis.
Connect to e-commerce systems to query products, orders, and store data.
Support product planning, requirement management, and cross-functional workflow coordination.
Query country data for research, analysis, and application integration.
Track e-commerce price changes for monitoring trends and comparing products.
Connect CRM, tickets, and channels for AI-powered customer support automation.
Securely inspect and query SQL Server databases for analysis and troubleshooting.
Connect to YouTrack for issue management, work tracking, search, and knowledge base tasks.
Run marketing analysis, campaign planning, and promotion automation tasks.
Enable AI assistants to query and manage ServiceNow incidents, users, and knowledge.
Manage and route MCP servers from one unified control app.