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Analyze client engagement signals across meetings, escalations, billing, and utilization.
Copy the install command and let the AI configure it · recommended for beginners
Please install the "client-engagement-analysis" skill from askskill: 1. Download https://raw.githubusercontent.com/microsoft/aibast-agents-library/main/solutions/client-health-score/manual/skills/engagement-analysis/SKILL.md 2. Save it as ~/.claude/skills/engagement-analysis/SKILL.md 3. Reload skills and tell me it's ready
Analyze this client's engagement status, focusing on whether executive contact is missing, escalations are elevated, and billing is trending down.
A risk summary highlighting signals such as missing executive contact, elevated escalations, and declining billing.
Summarize this client's meetings, escalations, billing trend, and utilization, and point out issues that need attention.
An engagement overview listing key signals across meetings, escalations, billing, and utilization.
Based on client engagement data, find accounts showing both rising escalations and declining billing, and explain why they stand out.
A list of exception accounts with reasons, so teams can follow up manually.
Client success or service teams can use it to review meeting, escalation, billing, and utilization signals and identify accounts needing attention. It is especially useful for spotting missing executive contacts, elevated escalations, or declining billing.
Before a client business review or internal sync, teams can summarize engagement signals to form a quick status view. This helps focus discussion on unusual trends and risk areas.
The README describes a skill for analyzing client engagement signals, including meetings, escalations, billing trends, and utilization. Its example highlights risks such as a missing executive contact, declining billing, and elevated escalations for a client account. It also explicitly warns not to claim that any task, meeting, or message was created by the skill.
Show meetings, escalations, billing trend, and utilization. Call out TechCorp's missing executive contact and declining billing, plus elevated escalations. Never claim a task, meeting, or message was created.
It analyzes client engagement signals such as meetings, escalations, billing trends, and utilization, and highlights notable issues. The doc example also mentions spotting missing executive contacts, declining billing, and elevated escalations.
No. The documentation explicitly says not to claim that a task, meeting, or message was created, so it is better understood as an analysis and signaling tool rather than a creation tool.
The provided materials do not include installation steps, runtime details, or key requirements. See the source repository for specifics.
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Package customer escalations with full context for engineering, product, or leadership.
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Get instant natural-language client health insights and identify risky course accounts.
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