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Prioritize churn reviews with transparent evidence and suggested next steps.
Copy the install command and let the AI configure it · recommended for beginners
Please install the "churn-prediction" skill from askskill: 1. Download https://raw.githubusercontent.com/microsoft/aibast-agents-library/main/solutions/customer-sentiment-churn/manual/skills/aibast_churn-prediction_02/SKILL.md 2. Save it as ~/.claude/skills/aibast_churn-prediction_02/SKILL.md 3. Reload skills and tell me it's ready
Using the churn-review prioritization rule, tell me which customer my team should review first today and list the evidence behind that priority. Separate observed evidence, heuristic output, and proposed next steps.
Returns the customer or record that should be reviewed first, with source-backed evidence, heuristic reasoning, and suggested next steps.
Analyze churn-review priority only for the specified fictional record CUST-8004 and do not substitute another record. Output the evidence, priority conclusion, and what authorized human review is required before action.
Provides a priority conclusion for that record, cites the evidence source, and states that human review is required first.
Produce a churn-review prioritization note that includes observed evidence, heuristic output, and next-step suggestions, and state that this is not legal, regulatory, insurance, lending, tax, investment, or financial advice, and that no external action occurred.
Gets a clearly structured review note with the required disclaimers.
When a retention or support team needs to decide which customer records to review first, this skill can rank them with a transparent heuristic and show the evidence behind the priority. It emphasizes human review before any follow-up action.
When the team wants to check one specific fictional record, it returns source-backed evidence for that exact record and avoids substituting another one. The output separates factual evidence, heuristic results, and suggested steps.
When an internal note is needed, it can include required statements such as that the result is not various forms of professional advice and that no payment, transaction, or external communication occurred. This is useful for documenting review conclusions cautiously.
The document describes a churn-review prioritization skill that uses a transparent heuristic to decide which records should be reviewed by humans first, rather than predicting an individual outcome. It outlines a fixed procedure: identify the exact record or scope, use the synthetic operating snapshot for source-backed evidence, separate observed evidence from heuristic output and next steps, include required disclaimers, and name the authorized human review needed before action. A locked example references a Retention Specialist and record CUST-8004.
Applies a transparent heuristic to prioritize human review without predicting an individual outcome.
Persona: Retention Specialist
Prompt: Who should my team review first today, and what evidence drove the priority?
Expected synthetic evidence: CUST-8004, prioritize review.
No. The document says it applies a transparent heuristic to prioritize human review rather than predicting an individual outcome.
It should identify the exact record or report scope, use the synthetic operating snapshot for source-backed evidence, and separate observed evidence, calculated or heuristic output, and next-step suggestions. It also needs to state that it is not various forms of professional advice and that no external action occurred.
It must name the authorized human review required before action. The document does not provide more detailed installation or runtime requirements.
Analyze loyalty tier thresholds, perks, progress, and tradeoffs without changing status.
Identifies tax-loss-harvesting candidates and required review controls.
Review SIU indicators in claims and return explainable evidence with human review guidance.
Find each line’s bottleneck and recommend which station to address first.
Generates controlled implementation checklists for human review.
Creates a deterministic reconsideration evidence packet from synthetic source files.
Prepare reviewable retention and service-recovery options for churn-related customer cases.
Read and manage Churnkey cancel flows, retention metrics, and payment recovery.
Predict customer churn risk from business data and support retention planning.
Review pipeline health, surface risks, and plan weekly deal priorities.
Review product metrics, spot trends, and get actionable improvement recommendations.
Review contracts against playbooks with redlines, deviation flags, and impact analysis.