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Enable AI assistants to manage Chatwoot support data and workflows.
Copy the install command and let the AI configure it · recommended for beginners
No copy-paste install info for "@indica-facil/mcp-chatwoot" yet — see the docs or source repo.
Using the Chatwoot tools, list the latest 50 conversations, summarize them by assignee and status, and flag conversations with no reply for over 48 hours.
A conversation list, grouped summary, and flags for overdue conversations that need priority handling.
Create a new contact in Chatwoot and set custom attributes: customer tier as VIP and source as website form, then verify that the data was saved successfully.
The new contact details and confirmation that the custom attributes were stored.
Schedule a follow-up message for a specific conversation to be sent tomorrow at 9 AM, reminding the customer to check a help center article, and confirm the scheduling result.
The scheduled message status, send time, and linked conversation information.
Support or operations teams can let an AI directly use Chatwoot tools to manage conversations, messages, contacts, and inboxes, reducing manual work across dashboards. It also helps organize team assignments and statuses.
When teams need to follow up with customers at scale, this tool can support automation, scheduled messages, and custom attribute updates. It helps offload repetitive communication tasks to AI-assisted workflows.
Product or operations teams can use this tool for report-related tasks and help center management, helping review support data and maintain service content. It fits workflows where AI handles support operations in one place.
It exposes the Chatwoot API as 129 tools that AI assistants can call. The description says it supports management of accounts, contacts, conversations, messages, inboxes, teams, reports, help center content, automation, custom attributes, plus Kanban and scheduled messages.
Based on the capability description, it is most suitable for support, operations, product, and marketing teams that manage customer communication and support workflows. It is especially useful when teams want AI to operate Chatwoot tasks for them.
The provided material does not include installation steps, runtime requirements, or key requirements. Please see the source repository for details.
Read Chatwoot analytics to inspect accounts, sync status, and conversation volume.
Manage products, carts, and customers through Chatwoot and WhatsApp workflows.
Let AI manage WhatsApp sessions and send text or media messages.
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