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Simulate customer support workflows with tenant-safe profile, order, ticket, and refund tools.
Copy the install command and let the AI configure it · recommended for beginners
No copy-paste install info for "MCP Customer Support Example" yet — see the docs or source repo.
Within the specified tenant, retrieve customer CUST-1024's profile and latest 3 orders, then return the key details in a structured format.
Returns the customer's basic profile and recent order summary while preserving tenant isolation.
Create a support ticket for order ORD-7788 with the issue 'The product won't power on after delivery,' set priority to high, and record the customer's description.
Creates a new support ticket with the linked order, issue details, and priority information.
Attempt to issue a full refund for order ORD-9911 as a standard support agent; if permissions are insufficient, explain why and deny the action.
Returns the refund result based on role permissions; if unauthorized, clearly denies the action and reflects access control checks.
Developers can use it to simulate customer support backend operations across profiles, orders, tickets, and refunds. It is useful for validating tool flows before connecting to real production systems.
Teams can use it to test whether tenant isolation, role-based access control, and input validation are working as intended. It fits security reviews, integration testing, or demonstrations of protective controls.
Product managers or developers can use the example tool to demonstrate basic after-sales workflows involving tickets and refunds. This helps teams understand key support backend processes.
It simulates a multi-tenant customer support backend with tools for profile, order, ticket, and refund management. It also demonstrates security mechanisms such as tenant isolation, role-based access, and input validation.
Based on the description, it demonstrates tenant isolation, role-based access control, and input validation. That means boundaries between tenants and user roles are checked during operations.
From the name and description, this is an example tool mainly intended for demonstration and testing. There is not enough information to confirm production readiness; see the source repository.
Handle support tasks like order lookup, refunds, and audit review safely.
Manage support tickets and search support docs with local AI retrieval.
Connect CRM, tickets, and channels for AI-powered customer support automation.
Search, update, and reply to Re:lation tickets while managing customer records.
Let AI query read-only order and customer data for API integration demos.
Securely search customer and ticket data, and create tickets with approval.