Turn call notes or transcripts into action items, follow-ups, and summaries.
Copy the install command and let the AI configure it · recommended for beginners
Please install the "call-summary" skill from askskill: 1. Download https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/sales/skills/call-summary/SKILL.md 2. Save it as ~/.claude/skills/call-summary/SKILL.md 3. Reload skills and tell me it's ready
Here are rough notes from a customer discovery call. Extract the key needs, customer pain points, risks, action items, and next follow-up timing, then produce a concise internal summary: [paste call notes or transcript]
A structured internal recap with needs, objections, risks, owners, and next steps.
Based on this demo call transcript, draft a professional but natural customer follow-up email that includes thanks, key discussion points, answers to customer questions, and clear next steps while staying concise: [paste transcript]
A customer follow-up email draft ready to send or lightly edit.
Analyze this negotiation call and extract customer objections, budget and timeline details, decision-makers, competitor mentions, and a CRM-ready activity summary. Format the output clearly by field: [paste call notes]
A CRM-ready structured record highlighting objections, deal status, and follow-up actions.
If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.
Process call notes or a transcript to extract action items, draft follow-up communications, and update records.
/call-summary <notes or transcript>
Process these call notes: $ARGUMENTS
If a file is referenced: @$1
┌─────────────────────────────────────────────────────────────────┐
│ CALL SUMMARY │
├─────────────────────────────────────────────────────────────────┤
│ STANDALONE (always works) │
│ ✓ Paste call notes or transcript │
│ ✓ Extract key discussion points and decisions │
│ ✓ Identify action items with owners and due dates │
│ ✓ Surface objections, concerns, and open questions │
│ ✓ Draft customer-facing follow-up email │
│ ✓ Generate internal summary for your team │
├─────────────────────────────────────────────────────────────────┤
│ SUPERCHARGED (when you connect your tools) │
│ + Transcripts: Pull recording automatically (e.g. Gong, Fireflies) │
│ + CRM: Update opportunity, log activity, create tasks │
│ + Email: Send follow-up directly from draft │
│ + Calendar: Link to meeting, pull attendee context │
└─────────────────────────────────────────────────────────────────┘
Option 1: Paste your notes Just paste whatever you have — bullet points, rough notes, stream of consciousness. I'll structure it.
Option 2: Paste a transcript If you have a full transcript from your video conferencing tool (e.g. Zoom, Teams) or conversation intelligence tool (e.g. Gong, Fireflies), paste it. I'll extract the key moments.
Option 3: Describe the call Tell me what happened: "Had a discovery call with Acme Corp. Met with their VP Eng and CTO. They're evaluating us vs Competitor X. Main concern is integration timeline."
## Call Summary: [Company] — [Date]
**Attendees:** [Names and titles]
**Call Type:** [Discovery / Demo / Negotiation / Check-in]
**Duration:** [If known]
### Key Discussion Points
1. [Topic] — [What was discussed, decisions made]
2. [Topic] — [Summary]
### Customer Priorities
- [Priority 1 they expressed]
- [Priority 2]
### Objections / Concerns Raised
- [Concern] — [How you addressed it / status]
### Competitive Intel
- [Any competitor mentions, what was said]
### Action Items
| Owner | Action | Due |
|-------|--------|-----|
| [You] | [Task] | [Date] |
| [Customer] | [Task] | [Date] |
### Next Steps
- [Agreed next step with timeline]
### Deal Impact
- [How this call affects the opportunity — stage change, risk, acceleration]
Subject: [Meeting recap + next steps]
Hi [Name],
Thank you for taking the time to meet today...
[Key points discussed]
[Commitments you made]
[Clear next step with timeline]
Best,
[You]
When drafting customer-facing emails:
Good:
Here's what we discussed:
- Quote for 20 seats at $480/seat/year
- W9 and supplier onboarding docs
- Point of contact for the contract
Bad:
**What You Need from Us:**
- Quote for 20 seats at $480/seat/year
…
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