Manage Zendesk tickets with natural-language search, updates, comments, and creation.
Copy the install command and let the AI configure it · recommended for beginners
No copy-paste install info for "zendesk-mcp" yet — see the docs or source repo.
Search Zendesk for all high-priority unresolved tickets, list them in reverse chronological order, and summarize each ticket’s core issue and current progress in English.
A filtered ticket list with a brief issue summary and current handling status for each ticket.
Create a new Zendesk ticket titled “Customer cannot reset password” with the description “The user gets a 500 error after clicking the reset link,” set priority to high, and add an internal note asking engineering to check authentication service logs.
A newly created ticket with ticket ID, field details, and confirmation that the internal note was added.
Find ticket #4821, update its status to “pending,” and add a public comment: We have identified the issue and expect to fix it today. We will notify you as soon as there is progress.
A ticket update result confirming the status change and successful posting of the public customer-facing comment.
Use natural language to search, create, update, and manage Zendesk tickets.
Search and retrieve Zendesk Help Center articles with natural language queries.
Securely connect Zendesk to query and manage tickets and help content.
Analyze support tickets and integrate Zendesk APIs with AI-powered workflows.
Use AI to create, assign, comment on, and close Zendesk support tickets.
Audit and analyze Zendesk instances with read-only access and cross-reference queries.