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Use natural language to search, create, update, and manage Zendesk tickets.
Copy the install command and let the AI configure it · recommended for beginners
No copy-paste install info for "Zendesk MCP Server" yet — see the docs or source repo.
Connect to Zendesk and find all high-priority open tickets from the last 7 days. Summarize them by customer, issue type, and urgency, then suggest a handling order.
A list of pending tickets, grouped summaries, and a recommended priority order.
Create a new Zendesk ticket for customer "Acme Corp" with the subject "Unable to log in to admin panel." Include the note "Still gets an error after password reset," set priority to high, and assign it to the technical support group.
A new ticket is created with the ticket ID, key details, and assignment result.
In Zendesk, find all pending tickets that already have customer confirmation. Add an internal note saying "Issue resolved and confirmed by customer" and change their status to solved.
A list of updated tickets, including note additions and status change results for each one.
Manage Zendesk tickets with natural-language search, updates, comments, and creation.
Use AI to create, assign, comment on, and close Zendesk support tickets.
Search and retrieve Zendesk Help Center articles with natural language queries.
Securely connect AI clients to NetSuite data via MCP and OAuth.
Safely manage Zendesk admin settings with full create, update, and delete support.
Send transactional emails, track status, and manage contacts through MCP.