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Access Zendesk via browser session cookies for reading and updating tickets.
Copy the install command and let the AI configure it · recommended for beginners
No copy-paste install info for "tokenless-zendesk-mcp" yet — see the docs or source repo.
After connecting to Zendesk, read all unresolved high-priority tickets from the last 24 hours, summarize the subject, current assignee, and latest customer reply, then add an internal note saying “Please prioritize follow-up” to tickets with no response for over 48 hours.
A summarized ticket list is returned, and internal notes are added to matching tickets.
Search Zendesk for the user with email [email protected], then list the 10 most recent tickets with ticket ID, status, creation time, and issue summary, and flag any repeated complaints.
A support history overview is produced, highlighting possible repeated issue patterns.
Read all tickets currently in the Open state, filter tickets containing “payment failed” or “cannot login,” group them by issue type, generate an escalation summary, and add the tag urgent-escalation to the relevant tickets.
An escalation summary grouped by issue type is generated, and matching tickets are tagged in bulk.
Manage Zendesk tickets with natural-language search, updates, comments, and creation.
Securely connect Zendesk to query and manage tickets and help content.
Access live Zendesk data for reconciled, read-only support reporting and analysis.
Manage support conversations, contacts, agents, and teams with natural language.
Securely hand off browser context so MCP agents can resume work seamlessly.
Automate complex web booking and browsing workflows for travel and ticketing tasks.