用于实时处理 Zoom 音视频、聊天、转录与客服语音流的工作流技能
复制安装指令,让 AI 自动完成配置 · 推荐新手
请帮我安装 askskill 上的 "zoom-rtms" 技能: 1. 下载 https://raw.githubusercontent.com/anthropics/knowledge-work-plugins/main/partner-built/zoom-plugin/skills/rtms/SKILL.md 2. 保存为 ~/.claude/skills/rtms/SKILL.md 3. 装好后重载技能,告诉我可以用了
接入 Zoom 实时会议流,持续处理音频与聊天内容,生成带时间戳的中文转录,并每 5 分钟输出一次会议摘要和待办事项。
持续更新的转录文本,以及分阶段会议摘要、决策点和待办清单。
处理 Zoom 联络中心的实时语音流,识别客户情绪、关键问题与违规话术,并在检测到高风险对话时立即告警。
实时风险告警、情绪分析结果、问题标签,以及可审计的对话片段记录。
在 Zoom 屏幕共享会话中实时分析画面与语音,提取演示主题、页面切换要点和关键指标,并同步生成简报草稿。
结构化的演示要点、关键数据摘录,以及可直接复用的简报初稿。
Background reference for live Zoom media pipelines. Prefer build-zoom-bot first, then use this skill for stream types, capabilities, and RTMS-specific implementation constraints.
Expert guidance for accessing live audio, video, transcript, chat, and screen share data from Zoom meetings, webinars, Video SDK sessions, and Zoom Contact Center Voice in real-time. RTMS uses a WebSocket-based protocol with open standards and does not require a meeting bot to capture the media plane.
RTMS is primarily a backend media ingestion service.
Optional architecture (common):
Use RTMS for media/data plane, and use frontend frameworks/Zoom Apps for presentation + user interactions.
Official Documentation: https://developers.zoom.us/docs/rtms/ SDK Reference (JS): https://zoom.github.io/rtms/js/ SDK Reference (Python): https://zoom.github.io/rtms/py/ Sample Repository: https://github.com/zoom/rtms-samples
New to RTMS? Follow this path:
Complete Implementation:
Reference:
Having issues?
| Product | Webhook Event | Payload ID | App Type |
|---|---|---|---|
| Meetings | meeting.rtms_started / meeting.rtms_stopped | meeting_uuid | General App |
| Webinars | webinar.rtms_started / webinar.rtms_stopped | meeting_uuid (same!) | General App |
| Video SDK | session.rtms_started / session.rtms_stopped | session_id | Video SDK App |
| Zoom Contact Center Voice | Product-specific RTMS/ZCC Voice events | Product-specific stream/session identifiers | Contact Center / approved RTMS integration |
Once connected, the core signaling/media socket model is shared across products. Meetings, webinars, and Video SDK sessions use the familiar start/stop webhooks. Zoom Contact Center Voice adds its own RTMS/ZCC Voice event family and should be treated as the same transport model with product-specific event payloads.
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